Terms of service

These terms cover repair, diagnostics, data work, remote support, and related services from Precision Device Care in Modesto, CA.

Estimates and approval

We diagnose first and give you a written estimate before repair work begins. No repair proceeds without your go-ahead. Diagnostic fees are credited toward the repair if you choose to continue.

Data

Hardware failure, malware, and prior damage can make data unrecoverable. We will tell you what is realistic before we start backup, migration, or Level 1 recovery. You are responsible for keeping your own backups when possible.

Devices left with us

We take reasonable care of devices in our possession. Please remove cases, accessories, and passwords only as needed for the job, and tell us about existing damage when you drop off.

Payment

Credit and debit cards are accepted. Card payments include a 4% processing fee, shown before you pay.

Mail-in

You can ship a device to us. Request a mail-in and we send the address after we confirm the job. You pay shipping to us. No repair starts until you approve the written estimate. We ship the device back when the work is done.

Remote support

Remote sessions happen only with your permission and only for as long as needed. If the issue is hardware, we will say so and schedule an in-person visit.

Contact

Contact@PrecisionDeviceCare.com · (209) 934-9743